Shipping policy

SHIPPING POLICY

Last Updated: 13/08/2026

At Blue Garnet, we aim to make your shopping experience simple, reliable, and convenient. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Shipping Methods Available

We currently offer shipping across India through reliable third-party courier and delivery partners.

Available shipping options may vary depending on your delivery location and will be displayed during checkout.

Standard Shipping: Available across eligible locations in India.

Express Shipping: [AVAILABLE / NOT AVAILABLE]. If available, estimated delivery times and additional charges will be displayed at checkout.

2. Order Processing Time

Orders are generally processed on the same day of order placement.

Orders placed during periods of unusually high demand, promotional campaigns, or unforeseen operational circumstances may require additional processing time.

You will receive confirmation once your order has been processed and shipped.

3. Delivery Timeframes

Standard orders within India are generally delivered within 5–7 business days after processing.

Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, and other circumstances beyond our reasonable control.

Estimated delivery times:

Metro and major cities: 2–3 Business days
Other locations: 4–6 Business days
Remote or extended service areas: 5–7 Business days

The delivery estimate shown at checkout, where applicable, will take priority.

4. Shipping Costs

Shipping charges are:

Standard Shipping: ₹49–₹99

Express Shipping: ₹99

Free shipping may be offered on orders above ₹300, where applicable.

Any applicable shipping charges will be clearly displayed before you complete your purchase.

5. Tracking Information

Once your order has been shipped, we will provide tracking information through the email address or other contact details provided during checkout.

You can use the tracking information to check the status and estimated delivery of your package through our courier partner.

Please allow Few Hours after receiving your shipping confirmation for tracking information to become active.

6. Delivery Issues and Delays

While we work with reliable delivery partners, occasional delays may occur due to circumstances outside our control, including:

Severe weather or natural events
Public holidays
Courier or transportation delays
Incorrect or incomplete delivery addresses
High-volume sales periods
Local restrictions or operational disruptions
Unforeseen events affecting transportation

If your order appears to be significantly delayed or your tracking information has not updated for 1 Day, please contact us at [bluegarnet05@gmail.com] and we will assist you.

Incorrect or Incomplete Address

Please make sure your shipping address, phone number, and other delivery information are accurate before placing your order.

If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply for re-delivery.

Damaged Package

If your package arrives visibly damaged, please take photographs or video of the package and its contents before opening or immediately after opening it.

Contact us at bluegarnet05@gmail.com within 2 Days of delivery so we can investigate the issue and provide appropriate assistance.

7. International Shipping

[Blue Garnet currently ships only within India.]

International shipping is [NOT CURRENTLY AVAILABLE / AVAILABLE TO SELECT COUNTRIES].

If international shipping becomes available, applicable shipping costs, estimated delivery times, customs duties, import taxes, and other charges will be communicated at checkout or before order confirmation.

Unless otherwise stated, international customers may be responsible for customs duties, import taxes, or other charges imposed by the destination country.

8. Delivery Address and Order Changes

Please carefully review your delivery address before completing your order.

If you need to change your shipping address after placing an order, contact us as soon as possible at [bluegarnet05@gmail.com].

We will try to accommodate address changes where the order has not yet been shipped. Once an order has been handed over to the courier, changes may not be possible.